About Upscale

you know your trade. we know the business side.

Business coaching for trade, construction and service owners across Australia and New Zealand. Based in Byron Bay and the Gold Coast.

Our story

Started by Mitch and Erina

We started UpScale in 2022 after seeing too many trade owners flat out on the tools and still not getting ahead. We set out to help them build a business that can run without them.

What drives us is seeing owners win, in business and in life.

Since then, we’ve coached 3,000+ trade and service business owners across Australia and New Zealand, from sole operators to large teams, including owners who’ve gone on to merge, acquire or sell. UpScale is now the largest trade business coaching company in Australia.

Our mission is simple: help tradies build profitable businesses that give them time, freedom and options.

Erina and Mitch, co-founders of UpScale, talking

Erina

Co-founder

Mitch

Co-founder

3,000+

Owners coached

750+

Owners in the community

50+

Coaches and support crew

273%

Average Client Growth FY26

Why it matters

Building a better business isn’t just about money. It’s about a better life.

More time

Less stress

Real freedom

What we stand for

How we work

The way we coach, and what you can expect from us.

01

We tell you straight

If something isn’t working, we’ll say so. Including whether coaching is right for you.

02

We actually care

We turn up, follow through and celebrate your wins like they’re ours.

03

We back it with numbers

Every decision comes back to the numbers, so you always know what’s working.

04

We keep it practical

No theory, no buzzwords. Things you can put to work on Monday.

The team

The team behind every client

Head coaches, accounting coaches and a support crew of 50+, based in Byron Bay and the Gold Coast.

David P.

David P.

Business Coach

Brandon L.

Brandon L.

Business Coach

Luke G.

Luke G.

Business Coach

Thomas M.

Thomas M.

Business Coach

Larry D.

Larry D.

Accounting Coach

Tiarne W.

Tiarne W.

Accounting Coach

Serious about building a business that works for you?

Not the other way around. Book a free call and we’ll show you where to start.

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